Return Policy

3:Sixteen will gladly issue an EXCHANGE or STORE CREDIT on full priced items with receipt and tags attached within 14 days of date of purchase. Items must be unwashed, unworn, unaltered, and free from stains or odor.

ALL sale items are FINAL SALE!

ALL custom orders are FINAL SALE!

Shipping and handling charges are non-refundable, and return postage is the customer's responsibility.

Return Instructions for ONLINE purchases
When making a return mail your item folded and shipped neatly in its original form (unwashed, unworn, tags attached) with a copy of your packing slip or emailed receipt to:
3:Sixteen Returns
108 East Main Street
Lebanon, Tn 37087

Damaged Items
Damaged items must be reported within 3 days of tracking number receipt of delivery.  Please include a picture of the damage or defect with your email to:
3Sixteen37087@gmail.com

Lost in Transit
3:Sixteen is not responsible for packages lost in transit.  If your package is lost in transit you must file a claim with the post office or call your local post office for information on the package.

Damaged Items

Damaged items must be reported within 3 days of tracking number receipt of delivery.  Please include a picture of the damage or defect with your email to:

3Sixteen37087@gmail.com

 

Lost in Transit

3:Sixteen is not responsible for packages lost in transit.  If your package is lost in transit you must file a claim with the post office or call your local post office for information on the package.