THANKS FOR SHOPPING WITH US!
3:Sixteen will gladly issue a store credit or an exchange on full priced items with receipt and tags attached up to 14 days after purchase date from January 1 through October 30. All items purchased from November 1 through December 31 must be returned by the second Friday in January. Items must be unwashed, unworn, unaltered, and free from odor. ALL sale items are FINAL SALE! ALL handcrafted signs are FINAL SALE! Shipping and handling charges are non-refundable and return postage is the customer's responsibility.
When making a return mail your item folded and shipped neatly in its original form (unwashed, unworn, tags attached) with a copy of your packing slip or emailed receipt to:
108 East Main Street
Lebanon, TN 37087
Damaged items must be reported within 3 days of tracking number receipt of delivery. Please include a picture of the damage or defect with your email to:
Lost in Transit
3:Sixteen is not responsible for packages lost in transit. If your package is lost in transit you must file a claim with the post office or call your local post office for information on the package.