Return Policy

THANKS FOR SHOPPING WITH US!

3:Sixteen will gladly issue a store credit or an exchange on full priced items with receipt and tags attached up to 14 days after date of purchase. Items must be unwashed, unworn, unaltered, and free from odor.

ALL sale items are FINAL SALE!

ALL handcrafted signs are FINAL SALE!

Shipping and handling charges are non-refundable and return postage is the customer's responsibility.

 

 Return Instructions

When making a return, mail your item folded and shipped neatly in its original form (unwashed, unworn, tags attached) with a copy of your packing slip or emailed receipt to:

3:Sixteen Returns

108 East Main Street

Lebanon, TN 37087

 

Damaged Items

Damaged items must be reported within 3 days of tracking number receipt of delivery.  Please include a picture of the damage or defect with your email to:

3Sixteen37087@gmail.com

 

Lost in Transit

3:Sixteen is not responsible for packages lost in transit.  If your package is lost in transit you must file a claim with the post office or call your local post office for information on the package.